Delivery:
Is next day delivery before 12:00 depending on time of order. 

Returns:
All goods must be returned to us in perfect and unused condition within 14 days of receipt for a full no quibble refund (excluding our postage costs) - please retain proof of purchase.
Please note when returning goods our postage and packaging costs will be deducted before the refund is processed. 

Please send all Returns to:

French Velvet, 48 Barrett Road, Darlington DL3 8LB

OR ring 03332000185 to discuss an exchange. Email kim@frenchvelvet.co.uk

Postal Charges within the UK £3.99

Postal Charges in Europe £7.99

Postal Charges International £12.99